Modern fintech,
made for movers.

They are directly affiliated with the software that I use to manage my entire company which makes processing payments directly into my customer’s reservation super seamless. I’ve had nothing but a positive experience working with them. Customer service and response time is amazing which is important for any successful operation. If you’re looking for a great company to work with look no further.

I cannot say enough great things about Alex and his team! They are all very knowledgeable about the different credit card platforms and what works best for the moving & storage industry. The money we saved was great, but the way they navigate questions and problems you have is amazing. They are very insightful and always available to answer questions. They are very hands on when it comes to any chargebacks you may get.

Our drivers are now accepting in person payments in the field with mobile readers. Remedy made it easy to implement the new equipment as they were extremely hands on during setup and training. Our customers like it better because they don’t have to give their credit card information over the telephone and we like it better because our rates are lower.

Remedy and Alex Dimitracopoulos are by far the best credit card processing outfit I have ever worked with. Additionally, to top it all off, Alex Dimitracopoulos is always a phone call away for any questions or anything special and out of the ordinary that needs to be dealt with. His knowledge in this credit card processing industry is beyond any other banker or broker I have ever spoken with about the subject.

Our previous credit card company left much to be desired. We switched to Remedy in January of 2018. Lower processing rates was my only expectation. However, there are so many additional features that save me time. My favorite is Auto Payments (recurring charges). My storage clients can have their credit card charged automatically each month. This saves tons of time every month!

We use Remedy as part of our business’s operations, and they’ve been great! They respond quickly to customer inquiries, their systems are easy to use, and they’re friendly and professional when speaking to them on the phone and over email. Still a 5 star service. They respond quickly to changes in dispute statuses, answer any questions, and work in a diligent and timely manner to help resolve disputes.

From day one, Remedy made the entire process seamless. Not only was the switch much easier than we anticipated, but the cost savings versus Square’s fees is HUGE! The mobile application is extremely user friendly as are the card devices. Every time we have had questions our emails/calls are answered promptly. We appreciate all of their assistance and could not be more pleased with our decision to make the switch!

A little over a year ago I was in the same position as you and very reluctant to make a change, but rest assured you’ve found the right company to process your credit card sales. Prior to making the move to Remedy I contacted numerous processing companies to pinpoint what rate we would be charged, but I was never able to get a straight answer.

Our experience working with Remedy Payments has been phenomenal. We met them at the ATA Convention in Orlando in March 2022. Our first impression was solid. The onboarding was painless and the ongoing customer service is top notch. I’ve never had a wait time the few time I’ve had to call for questions. If you have recurring transactions (Monthly, quarterly, etc) you will like their products.

Before Remedy, we were completely unhappy with our credit company services. Lily (Operations Manager) came along and completely changed our lives. She is kind and incredibly professional.

Without a doubt, the best company to work with.

Remedy has been nothing but a pleasure to work with. They are very responsive to our needs. Every time I have presented them with an issue, they have taken care of it immediately (if possible). In one instance, where my company, AMS Bekins, and Remedy were “Middle Men”, Remedy followed up daily with me and had a great rapport with my customer as well. Communication is key to success and Remedy does it brilliantly.

Been working with them since a while and they are the most prompt, efficient and most reliable solution in the market. We have tried many payment solutions in the past but oh boy this one is one complete package in one roof. All the best to Chuck and Kimmy and others at the company. Ton of success is coming your way!

Finally, we found a payment processor that works for us and knows and supports our industry. We really enjoy working with Remedy! One of the biggest differentiators that Remedy could offer us was a payment processing solution that connected with QuickBooks. We’re actually processing payments in QuickBooks without having to pay their higher rates. Remedy gives great service whenever we have a question.