Stay up to date with the latest industry news, tips, and tools! We'll do our best to keep you up to date with any industry changes that may affect your business. Knowledge is power!

A Guide to ACH Processing

Nov 28, 2023

Paper checks, a traditional payment method rooted in history, have been a staple for financial transactions for over a century. However, in our ever-evolving, contactless environment, the drawbacks of physical checks, such as processing time and limited contactless options, become apparent. For moving companies looking to streamline their payment processes and enhance customer experiences, Automated […]

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Is Your Bill of Lading Protecting You Against Chargebacks?

Nov 27, 2023

In the fast-paced world of moving, chargebacks can sneak up and jeopardize the financial well-being of your business. Let’s dive into some essential strategies to safeguard your moving company’s bill of lading against these challenges, ensuring a strong and prosperous future. Get it in Writing: Clear Contracts, Strong Defense Precision matters. Ensure your team obtains […]

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Understanding Your Merchant Account to Avoid Risk Holds

Nov 8, 2023

Who Decides if Your Bank Account is Funded? Remedy Payments collaborates with a partner bank (funding bank) that agrees to provide funds to you immediately on behalf of the bank that issued your customer’s credit card. For example, if your customer uses a Wells Fargo Visa to make a $10,000 purchase, our funding bank promptly […]

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Fighting False Disputes: Proving a Customer was Correctly Charged

Oct 26, 2023

The moving industry, much like any other, faces a persistent challenge in the form of chargebacks. These occur when customers dispute charges, often claiming they were billed incorrectly or duplicately. These disputes not only impact a company’s financial health but can also tarnish its reputation. In our experience, businesses frequently lose these disputes due to […]

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Visa’s Fight Against Friendly Fraud: A Game-Changing Update for Merchants

Oct 11, 2023

Visa has recently introduced a significant update to its dispute program, targeting the growing issue of first-party fraud, commonly known as “friendly fraud,” in card-not-present transactions. This rule change is poised to bring substantial benefits to merchants by equipping them with enhanced tools to establish the validity of disputed charges. The ramifications of this update […]

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