Stay up to date with the latest industry news, tips, and tools! We'll do our best to keep you up to date with any industry changes that may affect your business. Knowledge is power!

What is an “Effective Rate”?

Mar 9, 2020

You may have heard the term “Effective Rate” when it comes to processing credit cards. An effective rate is the percentage of sales you pay for credit card processing. This rate is determined by dividing your total credit card processing fees into the total dollar amount of all transactions submitted in a month. As you […]

Read More »

Don’t Run Declined Cards Multiple Times

Feb 19, 2020

You’ve just provided service for a client and you attempt to run their credit card for payment and the card declines. This is always disheartening. You may be inclined to try to run the card again, “just in case”. You run the card a second time and again it is declined.  Your next thought will […]

Read More »

Confronting Chargebacks

Feb 3, 2020

Notice of Chargeback This notice is always disheartening for a merchant to receive. Your hard-earned profits are sucked out of your bank account with no opportunity to explain your side before the money is removed. If you take too long to respond, you could lose the dispute simply for not responding in time. If you fail to […]

Read More »

Why are Daily Batches Sometimes Held?

Jan 31, 2020

Have you ever have had your funds withheld? We understand what a frustration that can be. It certainly is disappointing when you have completed a large transaction and you are expecting your bank balance to be boosted the next day. While we do understand your frustration, many times the delays can be avoided by you, […]

Read More »

The Game of Family Fraud

Jan 15, 2020

More than 120,000 small to medium size businesses experienced internal credit card fraud in 2018 that is referred to as “friendly fraud” or “family fraud”. The words fraud, friendly and family don’t seem to go together. “Friendly fraud” is committed by someone you are friendly with or perhaps an employee that you consider to be […]

Read More »