As a result of the coronavirus pandemic, I believe our relationship with germs is forever changed. And it’s changing the way we, as a society, do life, including how we pay for goods and services. Experts are saying COVID-19 can latch onto currency the same way it can survive on other surfaces. Considering credit cards […]

The Remedy Payment Solutions Chargeback Assistance Team has noticed an increase in telephone fraud over the summer months. In an abundance of caution, we urge you to educate yourself and your employees today some of the schemes used to perpetrate crimes against merchants. A Recurring Retail Store Scheme: Fraudsters choose a particular product to examine […]

Credit card fraud is at an all-time high. Statistics say that online fraud is up more than 750% from where we were just one year ago today. With more and more companies utilizing ecommerce, thieves are looking to use ecommerce too as a way to steal from you. We recently saw an erroneous comment on […]

As a merchant, you likely have a love/hate relationship with credit cards. Most merchants do. You love the fact that your client can pay you so easily. You love that your client can make a large purchase with you because they have credit and can pay off the charge over time. You love the convenience […]

Shopping for a credit card processor can be a daunting task if your understanding of merchant account pricing is subpar. Here are a few tips to assist you in the process. 1) Interchange pass through pricing is the best pricing structure for businesses! The pricing model known as interchange pass through (also called interchange plus […]

Given the current COVID-19 situation, we have seen a rise in contactless payments. To prevent the transmission of the virus, consumers are using mobile wallets to reduce contact with credit/debit card processing terminals. Mobile wallets are apps on your phone that store payment information from credit or debit cards that allow you to use your […]

Visa and Mastercard both introduced new, lower thresholds to their fraud and chargeback programs in October of 2019 with stringent thresholds that may result in merchants shunning the risks of ecommerce transactions and facing fines and fees for excessive chargebacks. It’s important to understand mail order/telephone order transactions differ from ecommerce transactions and some of […]

Lower Credit Card Processing Fees with Level 2 and Level 3 Processing The cost of accepting credit cards is one of the biggest expenses a business faces. It is an unavoidable cost of doing business in a society that rarely carries cash anymore. For any business processing more than $100,000 a month in credit card […]

You may have heard the term “Effective Rate” when it comes to processing credit cards. An effective rate is the percentage of sales you pay for credit card processing. This rate is determined by dividing your total credit card processing fees into the total dollar amount of all transactions submitted in a month. As you […]

You’ve just provided service for a client and you attempt to run their credit card for payment and the card declines. This is always disheartening. You may be inclined to try to run the card again, “just in case”. You run the card a second time and again it is declined.  Your next thought will […]