“Customers don’t want to pay by e-check.”

It is easy to assume that. Credit cards feel familiar, and the word “e-check” can sound outdated. The truth is that your customers already use this every week. They just know it by a different name.

If you pay a utility bill, make a mortgage payment, or receive your paycheck through direct deposit, that is ACH at work. It is the same secure network that powers e-checks.

When customers hesitate, it usually is not about the technology. It is about how it is framed. If you describe it as a bank payment or a secure bank transfer, it immediately feels familiar and trustworthy.

It’s All About Framing

Here’s the mindset shift: Do not present e-checks as something new. Position them as the same safe bank payments customers already rely on.

Once customers understand that they are using verified bank-to-bank payments, they feel more confident. For large transactions, such as a cross-country move, they value the added security and simplicity even more.

Why This Matters for Movers

For high-ticket moves, e-checks benefit everyone:

  • Customers feel safer paying directly from their bank.
  • You avoid high processing fees.
  • Payments clear predictably, keeping your operations running smoothly.

When someone spends thousands on a move, they are not thinking about earning card points. They want to know their payment is safe, simple, and secure. E-checks provide exactly that.

Once customers realize e-checks are just bank-funded payments, hesitation fades.

Your customers already trust e-checks; they just do not know it yet. When you present them as what they really are—fast, secure, verified bank payments—you build trust, close more sales, and save on fees.

Ready to Get Started Accepting E-Checks?

Getting set up is quick and simple:

  1. Talk to Remedy: Call 714-461-2200 or email info@remedypayments.com. 
  2. Open your account: No monthly fees. Fast setup and onboarding.
  3. Using SmartMoving? Remedy integrates directly with your platform. If not, you can still process payments through a virtual terminal.
  4. Start accepting E-checks: Customers pay securely through your portal or over the phone.
  5. Get paid fast: Funds arrive in your account in 1–2 business days.

Remedy Payment Solutions is powered by Aurora who is a registered ISO and FSP of Esquire Bank, N.A. Jericho, N.Y., Wells Fargo Bank, N.A., Concord, CA and BBVA USA, N.A., Birmingham, AL., and Elavon, Inc., N.A., Atlanta, Georgia, and Evolve Bank & Trust; Memphis, TN., and Merrick Bank, N.A., Draper, UT.