What is data breach protection and why is it important for businesses?

Apr 16, 2024

Ensuring the security of sensitive data is non-negotiable for businesses like yours in the moving and storage industry. At Remedy Payments, as a trusted payment processor handling over $1 Billion in transactions annually, we understand the critical importance of robust data breach protection. Let’s explore what data breach protection entails and why it’s indispensable for […]

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Safeguarding Your Revenue in 2024: Understanding Chargebacks

Apr 4, 2024

2024 is set to be a challenging year, but losing revenue due to customer chargebacks doesn’t have to be a part of the struggle. Understanding how chargebacks work and implementing preventative measures can significantly reduce your risk. Let’s dive into what chargebacks are, the common reasons behind them, and steps you can take to protect […]

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New York’s New Credit Card Surcharge Law: What Businesses Need to Know

Mar 21, 2024

As of February 11, 2024, a new law revolutionizes the way sellers in New York approach credit card surcharges. Enacted under the leadership of Governor Kathy Hochul and effective since December 2023, the Credit Card Surcharge Law imposes significant consumer disclosure requirements on all businesses implementing credit card surcharges. Whether it’s a percentage fee or […]

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4 Ways Recurring Payments Reduce Delinquent Accounts

Dec 13, 2023

In the moving and storage industry, where time is of the essence and efficiency is paramount, embracing automated payment collections can be a game-changer. This article explores the benefits and practicalities of recurring payments, shedding light on how moving companies can enhance their financial processes while offering clients the convenience of seamless transactions. Understanding Recurring […]

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Crafting Effective Summary Statements for Chargeback Disputes

Dec 7, 2023

Chargebacks can be a headache for moving companies, often requiring meticulous attention to detail and a compelling narrative to win the case. One crucial element in building a robust defense in the summary statement – a concise yet comprehensive account that guides representatives at card issuing banks (Visa, Mastercard, AMEX, Discover) through the intricacies of […]

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A Guide to ACH Processing

Nov 28, 2023

Paper checks, a traditional payment method rooted in history, have been a staple for financial transactions for over a century. However, in our ever-evolving, contactless environment, the drawbacks of physical checks, such as processing time and limited contactless options, become apparent. For moving companies looking to streamline their payment processes and enhance customer experiences, Automated […]

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Is Your Bill of Lading Protecting You Against Chargebacks?

Nov 27, 2023

In the fast-paced world of moving, chargebacks can sneak up and jeopardize the financial well-being of your business. Let’s dive into some essential strategies to safeguard your moving company’s bill of lading against these challenges, ensuring a strong and prosperous future. Get it in Writing: Clear Contracts, Strong Defense Precision matters. Ensure your team obtains […]

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Understanding Your Merchant Account to Avoid Risk Holds

Nov 8, 2023

Who Decides if Your Bank Account is Funded? Remedy Payments collaborates with a partner bank (funding bank) that agrees to provide funds to you immediately on behalf of the bank that issued your customer’s credit card. For example, if your customer uses a Wells Fargo Visa to make a $10,000 purchase, our funding bank promptly […]

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Fighting False Disputes: Proving a Customer was Correctly Charged

Oct 26, 2023

The moving industry, much like any other, faces a persistent challenge in the form of chargebacks. These occur when customers dispute charges, often claiming they were billed incorrectly or duplicately. These disputes not only impact a company’s financial health but can also tarnish its reputation. In our experience, businesses frequently lose these disputes due to […]

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Visa’s Fight Against Friendly Fraud: A Game-Changing Update for Merchants

Oct 11, 2023

Visa has recently introduced a significant update to its dispute program, targeting the growing issue of first-party fraud, commonly known as “friendly fraud,” in card-not-present transactions. This rule change is poised to bring substantial benefits to merchants by equipping them with enhanced tools to establish the validity of disputed charges. The ramifications of this update […]

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