4 Ways Recurring Payments Reduce Delinquent Accounts

Dec 13, 2023

In the moving and storage industry, where time is of the essence and efficiency is paramount, embracing automated payment collections can be a game-changer. This article explores the benefits and practicalities of recurring payments, shedding light on how moving companies can enhance their financial processes while offering clients the convenience of seamless transactions. Understanding Recurring […]

Read More »

Crafting Effective Summary Statements for Chargeback Disputes

Dec 7, 2023

Chargebacks can be a headache for moving companies, often requiring meticulous attention to detail and a compelling narrative to win the case. One crucial element in building a robust defense in the summary statement – a concise yet comprehensive account that guides representatives at card issuing banks (Visa, Mastercard, AMEX, Discover) through the intricacies of […]

Read More »

A Guide to ACH Processing

Nov 28, 2023

Paper checks, a traditional payment method rooted in history, have been a staple for financial transactions for over a century. However, in our ever-evolving, contactless environment, the drawbacks of physical checks, such as processing time and limited contactless options, become apparent. For moving companies looking to streamline their payment processes and enhance customer experiences, Automated […]

Read More »

Is Your Bill of Lading Protecting You Against Chargebacks?

Nov 27, 2023

In the fast-paced world of moving, chargebacks can sneak up and jeopardize the financial well-being of your business. Let’s dive into some essential strategies to safeguard your moving company’s bill of lading against these challenges, ensuring a strong and prosperous future. Get it in Writing: Clear Contracts, Strong Defense Precision matters. Ensure your team obtains […]

Read More »

Understanding Your Merchant Account to Avoid Risk Holds

Nov 8, 2023

Who Decides if Your Bank Account is Funded? Remedy Payments collaborates with a partner bank (funding bank) that agrees to provide funds to you immediately on behalf of the bank that issued your customer’s credit card. For example, if your customer uses a Wells Fargo Visa to make a $10,000 purchase, our funding bank promptly […]

Read More »

Fighting False Disputes: Proving a Customer was Correctly Charged

Oct 26, 2023

The moving industry, much like any other, faces a persistent challenge in the form of chargebacks. These occur when customers dispute charges, often claiming they were billed incorrectly or duplicately. These disputes not only impact a company’s financial health but can also tarnish its reputation. In our experience, businesses frequently lose these disputes due to […]

Read More »

Visa’s Fight Against Friendly Fraud: A Game-Changing Update for Merchants

Oct 11, 2023

Visa has recently introduced a significant update to its dispute program, targeting the growing issue of first-party fraud, commonly known as “friendly fraud,” in card-not-present transactions. This rule change is poised to bring substantial benefits to merchants by equipping them with enhanced tools to establish the validity of disputed charges. The ramifications of this update […]

Read More »

The Benefits Of ACH Payments

Sep 18, 2023

In the ever-evolving landscape of the moving and storage industry, the efficiency and convenience of your financial transactions can make all the difference. Integrating ACH (Automated Clearing House) payments into your business operations can have a big impact on your business and enhance customer satisfaction. In this article, we’ll dive into the benefits of ACH […]

Read More »

The Importance of Disclosing Your Damage Policy to Customers

Sep 13, 2023

When it comes to providing moving services, transparency is more than just a buzzword; it’s the foundation for building trust and ensuring a positive customer experience. In this blog post, we will explore why it is crucial to communicate your damage policy to your customers, and how doing so can substantially benefit your business. Reducing […]

Read More »

What is the MATCH List?

Aug 25, 2023

At first glance, being included on The MATCH List might seem like an opportunity to meet someone new on Match.com. However, in credit card processing, no merchant wants to find themselves on the Member Alert To Control High-Risk Merchants list, more commonly known as the MATCH list, sometimes dubbed as the Blacklist in merchant services. […]

Read More »