In the fast-paced world of moving, chargebacks can sneak up and jeopardize the financial well-being of your business. Let’s dive into some essential strategies to safeguard your moving company’s bill of lading against these challenges, ensuring a strong and prosperous future. Get it in Writing: Clear Contracts, Strong Defense Precision matters. Ensure your team obtains […]

Who Decides if Your Bank Account is Funded? Remedy Payments collaborates with a partner bank (funding bank) that agrees to provide funds to you immediately on behalf of the bank that issued your customer’s credit card. For example, if your customer uses a Wells Fargo Visa to make a $10,000 purchase, our funding bank promptly […]

The moving industry, much like any other, faces a persistent challenge in the form of chargebacks. These occur when customers dispute charges, often claiming they were billed incorrectly or duplicately. These disputes not only impact a company’s financial health but can also tarnish its reputation. In our experience, businesses frequently lose these disputes due to […]

Visa has recently introduced a significant update to its dispute program, targeting the growing issue of first-party fraud, commonly known as “friendly fraud,” in card-not-present transactions. This rule change is poised to bring substantial benefits to merchants by equipping them with enhanced tools to establish the validity of disputed charges. The ramifications of this update […]

In the ever-evolving landscape of the moving and storage industry, the efficiency and convenience of your financial transactions can make all the difference. Integrating ACH (Automated Clearing House) payments into your business operations can have a big impact on your business and enhance customer satisfaction. In this article, we’ll dive into the benefits of ACH […]

When it comes to providing moving services, transparency is more than just a buzzword; it’s the foundation for building trust and ensuring a positive customer experience. In this blog post, we will explore why it is crucial to communicate your damage policy to your customers, and how doing so can substantially benefit your business. Reducing […]

At first glance, being included on The MATCH List might seem like an opportunity to meet someone new on Match.com. However, in credit card processing, no merchant wants to find themselves on the Member Alert To Control High-Risk Merchants list, more commonly known as the MATCH list, sometimes dubbed as the Blacklist in merchant services. […]

At Remedy Payment Solutions, we understand the challenges that movers face when accepting payments during late-night moves, especially when their office is closed. Late-night moves often pose a predicament causing frustration for both movers and their customers. However, with the emergence of modern payment solutions, there’s a way to address these challenges and provide a […]

In today’s rapidly advancing digital age, phone-based transactions have become a universal practice, necessitating stringent measures to protect sensitive information, particularly credit card details. As more moving companies adopt Voice over Internet Protocol (VOIP) systems for streamlined customer interactions, the importance of securely handling credit card information during recorded calls becomes increasingly evident. This article […]

Chargebacks can be a significant concern for businesses in the moving industry, particularly when it comes to cancelled services or services not received. At Remedy Payments, we recognize the unique challenges that moving companies face when handling chargebacks. In this comprehensive guide, we will share proven strategies to prevent and combat chargebacks in these situations, […]