Blog

Stay up to date with the latest industry news, tips, and tools! We'll do our best to keep you up to date with any industry changes that may affect your business. Knowledge is power!

Understanding Your Merchant Account to Avoid Risk Holds

Nov 8, 2023

Who Decides if Your Bank Account is Funded? Remedy Payments collaborates with a partner bank (funding bank) that agrees to provide funds to you immediately on behalf of the bank that issued your customer’s credit card. For example, if your customer uses a Wells Fargo Visa to make a $10,000 purchase, our funding bank promptly […]

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Fighting False Disputes: Proving a Customer was Correctly Charged

Oct 26, 2023

The moving industry, much like any other, faces a persistent challenge in the form of chargebacks. These occur when customers dispute charges, often claiming they were billed incorrectly or duplicately. These disputes not only impact a company’s financial health but can also tarnish its reputation. In our experience, businesses frequently lose these disputes due to […]

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Visa’s Fight Against Friendly Fraud: A Game-Changing Update for Merchants

Oct 11, 2023

Visa has recently introduced a significant update to its dispute program, targeting the growing issue of first-party fraud, commonly known as “friendly fraud,” in card-not-present transactions. This rule change is poised to bring substantial benefits to merchants by equipping them with enhanced tools to establish the validity of disputed charges. The ramifications of this update […]

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The Benefits Of ACH Payments

Sep 18, 2023

In the ever-evolving landscape of the moving and storage industry, the efficiency and convenience of your financial transactions can make all the difference. Integrating ACH (Automated Clearing House) payments into your business operations can have a big impact on your business and enhance customer satisfaction. In this article, we’ll dive into the benefits of ACH […]

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The Importance of Disclosing Your Damage Policy to Customers

Sep 13, 2023

When it comes to providing moving services, transparency is more than just a buzzword; it’s the foundation for building trust and ensuring a positive customer experience. In this blog post, we will explore why it is crucial to communicate your damage policy to your customers, and how doing so can substantially benefit your business. Reducing […]

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