Blog

When it comes to providing moving services, transparency is more than just a buzzword; it’s the foundation for building trust and ensuring a positive customer experience. In this blog post, we will explore why it is crucial to communicate your damage policy to your customers, and how doing so can substantially benefit your business. Reducing […]

At first glance, being included on The MATCH List might seem like an opportunity to meet someone new on Match.com. However, in credit card processing, no merchant wants to find themselves on the Member Alert To Control High-Risk Merchants list, more commonly known as the MATCH list, sometimes dubbed as the Blacklist in merchant services. […]

At Remedy Payment Solutions, we understand the challenges that movers face when accepting payments during late-night moves, especially when their office is closed. Late-night moves often pose a predicament causing frustration for both movers and their customers. However, with the emergence of modern payment solutions, there’s a way to address these challenges and provide a […]

In today’s rapidly advancing digital age, phone-based transactions have become a universal practice, necessitating stringent measures to protect sensitive information, particularly credit card details. As more moving companies adopt Voice over Internet Protocol (VOIP) systems for streamlined customer interactions, the importance of securely handling credit card information during recorded calls becomes increasingly evident. This article […]

Chargebacks can be a significant concern for businesses in the moving industry, particularly when it comes to cancelled services or services not received. At Remedy Payments, we recognize the unique challenges that moving companies face when handling chargebacks. In this comprehensive guide, we will share proven strategies to prevent and combat chargebacks in these situations, […]